Refund & cancellation policy

When we refund in full

• You were charged but your gift or invitation link was not created.
• You were charged more than once for the same gift or invitation.
• The link does not open or work properly because of a fault on our side, and we cannot fix it within 3 working days of you telling us.

When we do not refund

Because your link is created and delivered the moment you pay, we cannot refund a working gift or invitation if you change your mind, made a typing mistake, or no longer need it. We are happy to help you fix mistakes — contact us and we will correct the details on the same link where we can.

Cancelling

You can cancel any time before you press pay — nothing is charged. After payment, you can ask us to take your link offline at any time; this does not make it refundable unless one of the cases above applies.

How to ask for a refund

Contact us within 14 days of payment at vedhuncard@gmail.com or +960 790 6170 with your gift link, the date of payment and the last 4 digits of the card used. We reply within 2 working days.

How refunds are paid

Approved refunds go back to the same card you paid with, through Bank of Maldives. Depending on your card issuer, the money usually appears on your statement within 7–14 working days. We do not refund in cash or to a different card.